This section summarizes frequently asked questions about the buyer, seller, and platform transaction process on AdsWorker. AdsWorker focuses on global digital marketing services, helping buyers and sellers collaborate more securely through escrow transactions, margin sellers, multilingual translation, and promotional tools.
Buyer FAQs
Can buyers post their needs for free?
Yes. Buyers can register for free and post their needs, allowing digital marketing sellers to submit quotes or solutions.
Will the funds be transferred directly to the seller after payment?
No. Order funds are held in escrow by the platform. Settlement is only made after the seller completes delivery and passes acceptance, helping buyers reduce transaction risks.
How to choose a safer seller?
We recommend prioritizing checking the seller's security deposit indicator, historical reviews, service descriptions, communication response, and delivery commitments. The security deposit indicator shows that the seller has paid the corresponding amount of security deposit.
Common Seller Questions
Do sellers have to purchase a subscription?
No. AdsWorker uses a deposit and quota system, abandoning the traditional subscription model. Free sellers can post basic services, and after paying a deposit, they can obtain more service slots and request bidding quotas.
Is the deposit refundable?
You can apply for a refund. Before applying, you need to meet the platform's risk control conditions, such as having no ongoing orders, disputes, valid promotions, or other outstanding responsibilities. The specific review will be based on the platform's backend records.
How to gain more exposure?
Sellers can promote their services or profiles, or they can use keyword bidding to get a higher ranking when buyers search for relevant terms.
Orders and Disputes
What if the delivery does not meet the requirements?
Buyers should first request modifications through order communication. If the issue remains unresolved, a dispute can be submitted according to platform rules, and the platform will handle the matter based on communication records, delivery details, and order agreements.
Can the chat content be translated?
Yes. The platform will translate dynamic content and chat content on request based on the website language selected by the user, and cache the translation results to avoid repeatedly consuming the translation API.
Account, Language and Telegram
Which languages does the website support?
AdsWorker supports Chinese, English, Russian, Vietnamese, and Portuguese. Users can switch languages at the top of the page.
What can a Telegram bot do?
The AdsWorker Telegram Bot can be used for Telegram authorization login and opening the WebApp. Platform channels will publish publicly available supply and request content by language, which users can follow as needed.
How can I contact us?
If you encounter any issues with payment, orders, accounts, deposits, or promotions, you can submit information through the "Contact Us" page, and the platform will process it as soon as possible.